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Easyjet Information

2012 August 6
by Duncan

Easyjet has earned its reputation as one of Europe’s leading airlines, with 600 routes to 30 different destinations and over 200 aircraft in operation.  Customers can fly to sun, city or ski destinations at a low-cost and even book their hotels, rental vehicles and obtain travel insurance through the airline.

Routes and destinations

Easyjet customers can fly to numerous destinations across Europe, Africa and Asia.

The company is constantly updating its flight paths and routes in order to serve their customers better. This year they have added ten new routes to their repertoire including London Gatwick to Luxembourg.  The low-cost airline expects 50,000 business and leisure travellers to use this new route in the first year alone.

Check-in

Easyjet check-in desks open two hours before the scheduled time for departure and remain this way until 40 minutes before departure.  All travellers are advised to be at the airport at least two hours ahead of the departure time.

Baggage

One piece of hand luggage per passenger is included within the ticket price.  Whilst there is no weight restriction for hand luggage, bulkier items need to be lifted and stored in the overhead locker department.  The dimensions of each hand luggage item should be no larger than 56x45x25cm.

Hold baggage, or baggage that needs to be checked-in, is charged separately.  There is a 20kg allowance per passenger, with an option to pay excess baggage.  Excess baggage is charged per kilo (7.00 GBP online or 11.00 GBP at the terminal) with a limit of 32 kg being placed on any one piece of luggage.

On board

Travellers can take food and drink on board the aircraft (liquid restrictions apply) or alternatively, purchase refreshments from the in-flight shop.  Duty free products are also available during the flight.  Following in the footsteps of other low-cost airlines, Easyjet will be offering customers the chance to book specific seats in the near future.

Award winners

Easyjet have received the title “Best Low Cost Airline” as voted for by Business Traveller magazine readers for 11 consecutive years.

Contact information

Telephone

0871 244 2366  Customer Assistance (£0.10/min from landline)

0905 821 0905  Bookings (£0.65/min from landline)

0905 560 7777 Technical Assistance (£1.00/min from landline)

Email

Customers can go to http://easyjet.custhelp.com/app/answers/detail/a_id/4151 and select the email link to contact Easyjet.

Website

www.easyjet.com

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